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Return Policy
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Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can return the item for exchange, or repair.

If you have any questions about our guarantee, please, email us at customerservice@glinkconnect.com or call us at 1.800.679.9711.

Returns and Exchanges

Returning by mail

  • Within the US: Returned items must be sent via insured, prepaid Regular US Mail or UPS Insuring your return allows you to track your parcel with the US Postal Service. 
Please Note: We cannot accept CODs or courier deliveries.
  • Warranty- Return the unit to CII with original or copy of the packing slip, after inspection at CII, a new one will be sent out, if required.
  • Return- Return the unit to CII, once returned and it is inspected for any damage, credit can be given